Shipping Policy
Effective Date: 1-28-20205
At Coast 2 Coast Jerky, we strive to ensure that your orders are delivered to you efficiently and in excellent condition. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of our products.
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1. Shipping Destinations
1.1 We currently ship orders within the United States. At this time, we do not offer international shipping.
1.2 We are unable to ship to P.O. boxes or APO/FPO addresses.
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2. Shipping Methods and Delivery Times
2.1 We offer standard and expedited shipping options. The available shipping methods will be displayed at checkout based on your location.
2.2 Delivery times are estimated as follows:
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-3 business days
2.3 Please note that delivery times may vary due to unforeseen circumstances such as weather, carrier delays, or high order volumes.
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3. Shipping Costs
3.1 Shipping costs are calculated at checkout and depend on your chosen shipping method and order destination.
3.2 Occasionally, we may offer free shipping promotions. Details of such promotions will be clearly communicated on our website or via email.
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4. Order Processing
4.1 Orders are typically processed within 2-3 days. Orders placed on weekends or holidays will be processed on the next business day.
4.2 You will receive an order confirmation email with tracking information once your order has been shipped.
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5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment through the carrier’s website.
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6. Delivery Issues
6.1 Incorrect Address: Please ensure your shipping address is accurate. We are not responsible for orders lost or delayed due to incorrect addresses provided at checkout.
6.2 Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us within 7 days of delivery at orders@c2cjerky.com. We will work with you to resolve the issue.
6.3 Failed Deliveries: If a package is returned to us due to failed delivery attempts, you may be responsible for additional shipping fees to reship the order.
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7. Perishable Items
Our beef jerky products are perishable. To ensure the best quality, please promptly retrieve your order upon delivery. We are not responsible for items that spoil due to unattended deliveries.
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8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us:
Email: info@c2cjerky.com